Welcome to OpenMarket UG – Uganda’s trusted online marketplace. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website: https://openmarketug.com.

1. Information We Collect

When you use our platform, we may collect the following types of information:

  • Personal Information: Such as your name, username, and location details provided during registration or purchase.
  • Transaction Details: Information related to the products you buy or sell, including payment and delivery data.
  • Device Information: Such as browser type, IP address, device type, and operating system.
  • Usage Data: Pages visited, features used, and time spent on the platform.

2. How We Use Your Information

We use your data to:

  • Provide, maintain, and improve our services.
  • Process transactions and deliver products.
  • Personalize your shopping experience.
  • Ensure platform security and prevent fraud.
  • Analyze trends to improve user experience.

3. Sharing of Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share data with:

  • Service providers who assist in order fulfillment or platform maintenance.
  • Legal authorities, if required by law or to enforce our Terms of Use.

4. Your Rights & Choices

You have control over your data:

  • You can update or delete your account details anytime through your profile settings.
  • You may opt out of marketing notifications via your dashboard.
  • You can request access to the personal data we hold about you.

5. Data Security

We implement strong security measures to protect your information. However, no system is 100% secure. We encourage you to use strong passwords and avoid sharing your login credentials.

6. Cookies & Tracking

We use cookies to enhance your browsing experience and analyze site performance. By using the site, you consent to the use of cookies. You can manage your cookie preferences in your browser settings.

7. Children’s Privacy

Our platform is not intended for users under the age of 13. We do not knowingly collect data from children. If you believe we have inadvertently collected such data, please let us know to take appropriate action.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the revised version will be posted on this page with an updated effective date. Continued use of our services means you accept the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please visit our Contact page for further assistance.